Receiving an email but the "Click here to activate" link is broken.Make sure to check your email spam filter! Error message - "This device is already been registered.".
Within a minute of having my drive docked to it, the DockStar light changed to amber and remained that way. There is an indicator on the front of the DockStar which turns to solid green when the devices are successfully communicating. Maybe they changed behaviour with the new firmware (me probably having a new one) Anyways, I will try to get a replacement. Why Because I could never get my 500 GB Seagate FreeAgent Go to interface ith the DockStar. If UDP traffic is blocked or filtered, the FreeAgent Dockstar will not properly communicate with the Pogoplug service.įor more information about network configuration, please contact Seagate Support or contact your router manufacturer.Ī solid green LED coupled with the inability to complete activation could be related to the following issues: Nope, according to the Seagate sites, a flashing/blinking orange light indicates a boot error: 'The Seagate FreeAgent Dockstar failed to boot up normally.'.
UDP - Ensure UDP traffic is unfiltered, both into and out of your network. Static DNS - Does your network require you to setup 'static DNS' for each device on your network? If so, please setup 'static DNS' on your router. Power down the unit, wait 20 seconds, then power the unit back on. This is usually a basic setting offered in your router setting page. Blinking yellow (amber) LED: This issue most commonly suggests a hardware failure, but there are 3 steps that you can try if your FreeAgent Dockstar’s LED is steadily blinking yellow/amber. DHCP - Ensure DHCP is enabled on your router. If you can access the Internet from a computer on your network, try the following troubleshooting procedures: Houston Seagate Hard Drive Data Recovery includes recovery of raid arrays, SATA SAS hard drives, external drives, NAS and San devices and flash drives. If these 3 actions do not succeed in correcting steadily blinking yellow/amber LED state, you will need to replace the device.Ī solid amber light means the FreeAgent Dockstar is not communicating with the Pogoplug service.įirst, verify your Internet connection is working properly. Disconnect and reconnect all the cables. Power down the unit, wait 20 seconds, then power the unit back on. This issue most commonly suggests a hardware failure, but there are 3 steps that you can try if your FreeAgent Dockstar’s LED is steadily blinking yellow/amber. Now, we will examine these LED States in more detail. The Seagate FreeAgent Dockstar failed to boot up normally. The Seagate FreeAgent Dockstar has booted up properly but failed to connect to the service. The Seagate FreeAgent Dockstar is on and correctly connected to the service. The Seagate FreeAgent Dockstar is booting up. The light on the front of the network adapter provides information about its current state and can help determine what steps to take in activating your device. Start by checking the status of the LED light on the front of the unit. If you are having trouble activating your FreeAgent Dockstar, this article should help you diagnose the issue.
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